Copenhagen Burnout Inventory
A 19-item self-report questionnaire on the patient's exhaustion in three areas: personal life, work, and work with clients.
- Category
- Wellbeing
- Items
- 19
- Recall period
- Current situation (no fixed recall period)
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Introduction
The Copenhagen Burnout Inventory (CBI) measures burnout as prolonged physical and psychological exhaustion. It has three separate parts: personal burnout, work-related burnout and client-related burnout. The patient answers only the parts that fit their situation, so the personal part works for everyone, including people without a job. Before the questions, the clinician indicates whether the patient is in work and whether that work involves clients.
What it measures
Personal burnout (6 items) covers general physical and psychological exhaustion. Work-related burnout (7 items) covers exhaustion the patient attributes to their work. Client-related burnout (6 items) covers exhaustion from working with clients, patients, social service recipients, elderly citizens or inmates. Each answer is scored 0, 25, 50, 75 or 100; the last work-related item is reverse-scored. Each part's score is the average of its items, from 0 to 100, with higher scores meaning more exhaustion.
When to use it
Clinicians use the CBI when exhaustion or work stress plays a role for the patient, for example when stress at work is a trigger for drinking or drug use. The work-related part only applies to patients in work, and the client-related part only if their work involves clients, patients or similar groups.
Origin
The CBI was developed by Tage S. Kristensen, Marianne Borritz, Ebbe Villadsen and Karl B. Christensen at the National Research Centre for the Working Environment in Copenhagen for the PUMA study (Project on Burnout, Motivation and Job Satisfaction), and published in 2005.
Validation
In a representative sample of Danish adults aged 20–59, the mean personal burnout score was 31.7 among employed people and 36.6 among people without current employment. Validation studies in other languages, for example Spanish, Slovak and Greek, have reported acceptable to good reliability. A Serbian study found that the full 19-item version lacked structural validity, while a shorter 13-item form performed better.
Limitations
The CBI is not a diagnostic instrument, and its developers do not define official cutoffs for individual scores. It measures exhaustion only, not other aspects of burnout. Burnout and depression overlap, so a high score alone does not distinguish between them. According to the developers, mixing the CBI questions with other questions helps to avoid stereotyped response patterns. There is no validated German version, which is why the form is only available in English here.
Frequently asked questions
- Does the patient have to answer all three parts?
- No. The personal part fits everyone. The work-related part only applies to patients in work, and the client-related part only if their work involves clients.
- Is there a cutoff for burnout?
- The developers do not define official cutoffs. Danish reference values are available for personal burnout (see Validation).
References
- Kristensen TS, Borritz M, Villadsen E, Christensen KB. The Copenhagen Burnout Inventory: A new tool for the assessment of burnout. Work & Stress. 2005;19(3):192-207.
- National Research Centre for the Working Environment (NFA), Copenhagen. Copenhagen Burnout Inventory (English version) used in the PUMA study.
- Borritz M, Kristensen TS. Copenhagen Burnout Inventory: normative data from a representative Danish population on personal burnout and results from the PUMA study. NFA.
Licence & attribution
Kristensen, T. S., Borritz, M., Villadsen, E., & Christensen, K. B. (2005). The Copenhagen Burnout Inventory: A new tool for the assessment of burnout. Work & Stress, 19(3), 192-207.
Available free of charge from the National Research Centre for the Working Environment (NFA), Copenhagen.